In the event that it is not possible to access one of the sites or a purchased service cannot be provided, we want to assure you that you will be refunded the amount proportional to the access or service affected. It is important for you to know that in our commitment to guarantee your satisfaction, we strive to meet all your expectations and in case of any eventuality, we want to assure you that we will act quickly and effectively to solve any inconvenience that may arise.
We want you to feel safe when choosing our services, so if for any reason you wish to cancel your reservation, you only need to do it 24 hours in advance. In this case, the corresponding amount will be refunded by the same method used for payment (cash, card, etc.).
In short, in our company we care about giving you the best attention and service possible, with the commitment to solve any situation that may affect your experience with us.
Thank you for trusting in our services and we hope to see you soon!
